Your Privacy Matters at abb7
This Privacy Policy explains exactly what personal data abb7 collects from players in Bangladesh, how that data is used, who it may be shared with, and the rights you hold over your own information. We are committed to transparency, security, and responsible data stewardship at every step.
Information We Collect
When you interact with abb7 — whether by registering an account, making a deposit, placing a bet, contacting support, or simply browsing the platform — we collect certain categories of personal information. The data we collect falls into three broad categories: information you provide directly, information generated automatically by your use of the platform, and information we receive from third parties for verification and fraud-prevention purposes.
Information you provide directly:
- Full legal name as it appears on your government-issued identity document (National Identity Card, passport, or equivalent).
- Date of birth, used to verify that you meet the minimum age requirement of 18 years.
- Residential address, including street, city, division, and postal code within Bangladesh (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar).
- Email address and mobile phone number used to contact you and secure your account.
- Payment method details, including mobile banking wallet identifiers (bKash, Nagad, Rocket, Upay) and card details (Visa, Mastercard) sufficient to process deposits and withdrawals. Full card numbers are never stored on abb7 servers.
- Username and hashed password credentials created during registration.
- Identity verification documents (copies of NID, passport, utility bills) submitted during the Know Your Customer (KYC) process.
- Communications you send to our support team, including live chat transcripts, emails sent to [email protected], and any feedback or complaints you submit.
Information collected automatically:
- IP address, browser type, browser version, operating system, and device type at each login session.
- Geolocation data (country and city level) derived from your IP address at the time of access.
- Session identifiers, login timestamps, logout timestamps, and session duration.
- Gameplay data including games played, bet amounts, win/loss outcomes, wagering history, and bonus usage records.
- Deposit and withdrawal transaction records, including amounts, timestamps, payment method used, and transaction reference numbers.
- Cookie and local storage data placed on your device (see Section 4 for full cookie details).
- Clickstream and navigation data within the abb7 platform, including pages visited and features accessed.
Information received from third parties:
- Identity verification data from KYC service providers used to cross-check the documents you submit.
- Fraud screening signals from payment processors and anti-fraud partners.
- Responsible gaming flags from self-exclusion databases, where applicable under the regulatory framework in which abb7 operates.
How We Use Your Data
abb7 uses the personal data it collects for specific, documented purposes. We do not use your data in ways that are incompatible with the purposes for which it was originally collected. The following table summarises the primary uses of your data and the legal basis for each use:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account registration and authentication | Name, email, phone, password hash, date of birth | Contract performance |
| Age and identity verification (KYC) | NID/passport copy, date of birth, address | Legal obligation |
| Processing deposits and withdrawals | Payment method identifiers, transaction history | Contract performance |
| Fraud detection and prevention | IP address, device fingerprint, transaction patterns | Legitimate interest |
| Anti-money-laundering (AML) compliance | Transaction records, identity documents | Legal obligation |
| Customer support and dispute resolution | Support chat history, account activity logs | Contract performance |
| Responsible gaming monitoring and tools | Gameplay history, deposit patterns, self-exclusion records | Legal obligation / Legitimate interest |
| Personalised promotions and bonus offers | Gameplay preferences, deposit history | Consent / Legitimate interest |
| Platform analytics and improvement | Clickstream data, session data, device data | Legitimate interest |
| Communications (account notices, security alerts) | Email address, phone number | Contract performance |
Where abb7 relies on your consent as the legal basis for processing (for example, for marketing communications about promotions), you have the right to withdraw that consent at any time by updating your communication preferences within your abb7 account settings or by contacting our support team. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
Data Sharing and Disclosure
abb7 does not sell your personal data to third parties. We do not share your personal information with advertisers, data brokers, or any commercial third party for their own marketing purposes. Your data is shared only in the limited circumstances described below, and only to the extent necessary for the specified purpose.
Service providers and technology partners: abb7 works with a carefully selected set of third-party service providers who process personal data on our behalf as data processors. These include:
- KYC and identity verification platforms that process your identity documents to confirm your eligibility to play.
- Payment processing partners including bKash, Nagad, Rocket, Upay, Visa, and Mastercard — solely to execute your deposit and withdrawal instructions.
- Game studios and content providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi) — who receive anonymised session tokens to deliver game content. These studios do not receive your full identity data.
- Fraud detection and cybersecurity vendors who analyse transaction and behavioural patterns to protect your account.
- Cloud infrastructure and hosting providers who store platform data in secure, access-controlled environments.
- Customer support platform providers that host our live chat and ticketing infrastructure.
All third-party service providers engaged by abb7 are bound by contractual data processing agreements that restrict their use of your personal data to the specified service purpose and require them to maintain appropriate security standards.
Legal and regulatory disclosure: abb7 may disclose personal data to law enforcement agencies, regulatory authorities, or courts where required to do so by applicable law, a valid court order, or a lawful regulatory direction. In such cases, abb7 will disclose only the minimum data necessary to comply with the legal obligation and will, where legally permitted, notify the affected player of the disclosure.
Business transfers: In the event that abb7 undergoes a merger, acquisition, or sale of all or a substantial portion of its assets, player personal data may be transferred to the acquiring entity as part of that transaction. In such an event, abb7 will notify affected players via a prominent notice on the platform and, where required, seek fresh consent for any material changes to how their data is processed.
Cookies and Tracking Technologies
abb7 uses cookies and similar tracking technologies (including local storage, session storage, and pixel tags) to operate the platform correctly, remember your preferences, maintain your login session, detect fraud, and understand how players interact with the site. The following categories of cookies are used on abb7.app:
| Cookie Type | Purpose | Retention |
|---|---|---|
| Strictly Necessary | Maintain your login session, prevent cross-site request forgery (CSRF), load-balance server traffic. The platform cannot function without these cookies. | Session / up to 24 hours |
| Functional | Remember your language preference, game display settings, and responsible gaming tool configurations you have set in your account. | Up to 12 months |
| Analytics | Aggregate, anonymised data about how pages are navigated and which features are used most. Used to improve the platform experience. No personally identifiable information is associated with analytics cookies. | Up to 24 months |
| Fraud Detection | Device fingerprinting tokens used to detect multiple-account registrations, bot activity, and suspicious login patterns. These cookies are strictly necessary for platform security. | Up to 6 months |
abb7 does not use third-party advertising cookies, retargeting pixels, or cross-site tracking technologies that serve ads on other websites based on your abb7 activity. All cookies set on abb7.app are either first-party (set directly by abb7) or set by contracted service providers operating under abb7's data processing agreements.
You can manage or delete cookies through your browser settings at any time. Note that disabling strictly necessary cookies will prevent the abb7 platform from functioning correctly — you may be unable to log in or maintain a game session if these cookies are blocked. Disabling analytics or functional cookies will not prevent you from using the platform but may affect personalisation features.
Data Retention
abb7 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements. The following retention periods apply to the main categories of data held by abb7:
- Account registration data (name, date of birth, contact details): Retained for the lifetime of the account plus a minimum of 5 years after account closure, in line with anti-money-laundering record-keeping requirements.
- Identity verification documents (NID copy, passport scan, proof of address): Retained for a minimum of 5 years from the date of verification or account closure, whichever is later.
- Financial transaction records (deposit and withdrawal history): Retained for a minimum of 5 years from the date of each transaction.
- Gameplay and betting history: Retained for a minimum of 3 years. Anonymised aggregated records may be retained indefinitely for statistical and fraud-modelling purposes.
- Customer support communications: Retained for 2 years from the date of the last interaction in a support thread.
- Marketing consent records: Retained for the duration of your consent plus 2 years after withdrawal, for audit purposes.
- Self-exclusion records: Retained indefinitely, even after account closure, to prevent a self-excluded individual from re-registering in contravention of their exclusion request.
When retention periods expire and there is no ongoing legal obligation to retain the data further, abb7 securely deletes or anonymises the personal data in accordance with our internal data destruction procedures. Anonymised data (from which no individual can reasonably be identified) may be retained and used for research, statistical analysis, and platform improvement without time restriction.
Data Security Measures
abb7 takes the security of your personal data seriously and has implemented a layered set of technical and organisational security measures designed to protect your data against unauthorised access, disclosure, alteration, or destruction. These measures include:
- 256-bit SSL/TLS encryption on all data transmitted between your browser or device and abb7's servers. All pages on abb7.app are served exclusively over HTTPS.
- At-rest encryption for sensitive data fields stored in our databases, including identity document files and payment method identifiers.
- Password hashing using industry-standard one-way hashing algorithms. abb7 never stores your plain-text password.
- Two-Factor Authentication (2FA) available to all registered players. We strongly encourage all abb7 players to enable 2FA on their accounts.
- Access controls: Only authorised abb7 personnel with a documented business need may access personal data. Access is controlled via role-based permissions and audit-logged.
- Regular security assessments: abb7's infrastructure is subject to periodic vulnerability assessments and penetration testing by independent security professionals.
- Fraud detection systems: Automated monitoring flags unusual login patterns, suspicious transaction sequences, and potential multi-account activity in real time.
- Incident response procedures: In the event of a data breach that poses a risk to your rights and freedoms, abb7 will take immediate containment action and notify affected players without undue delay.
If you suspect that your abb7 account has been accessed without your authorisation, contact our 24/7 live chat support immediately so we can temporarily lock the account and investigate the incident.
Your Rights Over Your Data
As a player on abb7, you hold a number of rights in relation to the personal data we hold about you. These rights are described below. To exercise any of these rights, please contact our support team via live chat on the platform or by emailing [email protected]. We will respond to all verified rights requests within 30 days. In complex cases we may extend this by a further 60 days, in which case we will notify you of the extension and the reasons for it.
abb7 will not charge a fee for responding to rights requests in standard cases. We may charge a reasonable fee where requests are manifestly unfounded or repetitive. We may also need to verify your identity before processing a rights request to ensure that personal data is not disclosed to an unauthorised party.
Contact and Privacy Enquiries
If you have any questions about this Privacy Policy, about how abb7 processes your personal data, or if you wish to exercise any of your data rights, please contact us through one of the following channels:
- Live Chat: 24/7 live chat support is available directly on the abb7 platform. This is the fastest way to reach the team for urgent privacy concerns, including suspected unauthorised account access.
- Email: [email protected] (plain text — this address is not a clickable link). Please include "Privacy Enquiry" in the subject line of your email. We aim to acknowledge all privacy-related emails within 24 hours and provide a substantive response within 30 days.
- Response language: All privacy enquiries must be submitted in English. Our support team operates in English, and formal privacy responses will be issued in English.
- Timezone: Our support team operates on Bangladesh Standard Time (BST, UTC+6).
This Privacy Policy was last updated on 1 January 2026 and applies to all personal data collected by abb7 from that date forward. abb7 reserves the right to update this Privacy Policy at any time. Material changes will be notified to active players via a platform notice or email. The "Last Updated" date at the top of this page will reflect the most recent revision. Continued use of the abb7 platform after a policy update constitutes your acceptance of the revised Privacy Policy.
How abb7 Protects Your Personal Data
Every data decision at abb7 is guided by the principle that your personal information belongs to you. Here is what that commitment looks like in practice.
256-bit SSL Encryption
Every byte of data exchanged between your device and abb7's servers is encrypted with industry-standard 256-bit SSL/TLS. Your account credentials, payment details, and personal information are never transmitted in plain text.
Strict KYC Verification
abb7 verifies every player's identity before processing withdrawals. This protects you from unauthorised withdrawals and ensures the platform remains secure for the entire Bangladesh player community.
No Data Selling
abb7 does not sell, rent, or trade your personal data to advertis ers or data brokers. Your information is used solely to operate your account, process your transactions, and improve the abb7 platform experience.
Minimal Data Collection
We collect only the data that is genuinely necessary to provide you with a safe and enjoyable gaming experience. No unnecessary fields, no speculative data harvesting — just what is needed to keep your account secure and compliant.
Full Control Over Your Data
Access, correct, export, or request deletion of your personal data at any time. abb7 supports all standard data subject rights and responds to verified requests within 30 days — no unnecessary barriers or bureaucratic delays.
Transparent Retention Policies
We keep your data only for as long as required by law or our service obligations. When retention periods expire, data is securely deleted or anonymised — never kept indefinitely without a documented legal basis.
Questions About Your Privacy at abb7?
Our support team is available 24/7 via live chat on the abb7 platform. You can also review our full Terms & Conditions, explore our Responsible Gaming tools, or log in to manage your account data settings directly. 18+ only. Please play responsibly.