Responsible Gaming at abb7

abb7 is committed to providing a responsible, transparent, and player-first gaming environment for everyone across Bangladesh — from Dhaka and Chittagong to Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. We understand that while the vast majority of our players enjoy cricket betting, live casino games, and slots purely for entertainment, gambling carries inherent risks that must be taken seriously.

Our responsible gaming programme is not an afterthought — it is built into the architecture of the abb7 platform. Every tool described on this page is available directly within your abb7 account settings or through our 24/7 live chat support team at no cost and with no penalty to your account standing. We never discourage a player from using protective tools.

abb7 operates on a set of core responsible gaming principles that guide every decision we make about how the platform is designed, how promotions are structured, and how our support team interacts with players who may be experiencing difficulties:

• Player welfare always comes first. When a player's safety and a business metric are in conflict, player welfare wins without exception.
• Gambling is entertainment, not income. abb7 never markets its platform as a way to make money. All promotional material emphasises that outcomes are determined by chance.
• Control belongs to the player. We provide meaningful tools that allow players to set real boundaries — not cosmetic ones — on their own spending and playing time.
• No barriers to self-exclusion. Activating any protective tool — including full indefinite self-exclusion — is a one-step process reachable from your account dashboard or via live chat. We will never attempt to persuade you out of a self-exclusion request.
• Strict 18+ enforcement. abb7 verifies the age and identity of every player before any real-money activity is permitted. Underage gambling is prohibited absolutely.

Age verification is a mandatory step in the abb7 registration and KYC (Know Your Customer) process. Before any withdrawal is processed — and before any real-money game session is permitted on a new account — abb7 requires players to confirm their age and identity by submitting a valid government-issued document. Accepted documents for Bangladesh players include:

• Bangladesh National Identity Card (NID)
• Valid Bangladesh passport
• Bangladesh driving licence (accompanied by a secondary proof of address)

All submitted identity documents are reviewed by abb7's KYC verification team and cross-checked using automated verification technology. Accounts that cannot be verified as belonging to a person aged 18 or above will be suspended immediately, and any funds held will be returned to the originating payment method (bKash, Nagad, Rocket, Upay, or bank card) following an investigation period.

Protecting minors at home: If you share a device with younger family members — a common situation in households across Bangladesh — we strongly recommend that you use a strong, unique password on your abb7 account, log out after every session, and enable device-level parental controls. Never allow a minor to access your abb7 account, even casually.

Problem gambling can develop gradually and is often difficult for the affected person to recognise in themselves. It does not only affect heavy gamblers — it can affect anyone who finds that gambling is beginning to interfere with their daily life, finances, relationships, or mental health. Being aware of the warning signs is the first step towards regaining control.

The following behaviours are commonly associated with problem gambling. If you recognise several of these patterns in yourself, we strongly encourage you to use one of abb7's protective tools or reach out to support:

• Spending more money than you originally planned on each gambling session.
• Chasing losses — continuing to play in an attempt to win back money you have already lost.
• Gambling with money intended for essential expenses such as rent, food, transport, or utility bills.
• Lying to family members or friends about the amount of time or money you spend gambling.
• Feeling restless, irritable, or anxious when you are unable to gamble.
• Repeatedly failing to cut back on gambling despite wanting to.
• Borrowing money — including via bKash, Nagad, or bank loans — specifically to fund gambling.
• Neglecting work, studies, or family responsibilities because of time spent gambling.
• Gambling as a way to escape stress, anxiety, depression, or personal problems.
• Feeling guilt or shame about gambling behaviour but continuing anyway.
• Spending increasing amounts of time thinking about gambling — planning the next session or reliving past wins.
• Making multiple deposits in a short period after losing, beyond your original intended budget.

Self-exclusion is the most powerful protective tool abb7 offers. It allows you to block your own access to the platform — temporarily or permanently — to break the cycle of problem gambling and give yourself the space and time you need to regain control. abb7 offers three levels of self-exclusion to suit different needs:

To activate any level of self-exclusion, log in to your abb7 account and navigate to the Responsible Gaming section of your account settings, or contact our 24/7 live chat support team directly. Exclusions are activated immediately — there is no waiting period or cooling-off window before the exclusion takes effect. Once a self-exclusion is active, abb7 will not send you any promotional emails, bonus offers, or marketing communications for the duration of the exclusion period.

abb7 provides a comprehensive suite of financial limit controls that allow you to cap how much money you deposit into your account over defined time periods. Setting deposit limits is one of the most effective ways to keep your gambling within a budget you are comfortable with, and we strongly encourage all players to set limits from the moment they register.

Note that reductions to any limit always take effect immediately, while increases are subject to a mandatory cooling-off period. This asymmetry is intentional — it prevents impulsive decisions made in the heat of a session from circumventing limits you set with a clear head.

Deposit limits apply across all payment methods simultaneously. Whether you deposit via bKash, Nagad, Rocket, Upay, Visa, or Mastercard, your total deposits across all methods within a period are counted together against your limit. It is not possible to exceed your chosen limit by switching payment methods.

In addition to financial limits and self-exclusion, abb7 provides a range of session management and time-awareness tools designed to help you maintain a healthy relationship with gaming by staying conscious of how long you play.

All session tools are configurable directly within the abb7 account settings under the Responsible Gaming section. Changes to session time limits and reality check frequencies take effect from your next login. If you need assistance setting up any of these tools, our support team is available 24 hours a day, 7 days a week, and can walk you through the process on live chat in real time.

The following questions are adapted from widely used responsible gambling self-assessment frameworks. Answer them honestly — there are no right or wrong answers, and the questionnaire exists purely to help you reflect on your own gambling behaviour. If you answer "Yes" to three or more of these questions, we encourage you to contact abb7 support or one of the external organisations listed in Section 8.

If several of these questions resonate with you, please do not feel ashamed. Problem gambling is a recognised health issue that responds well to professional support and structured intervention. Taking this questionnaire honestly is itself a responsible act. Use the support contacts in the next section to take the next step.

If you believe gambling is becoming or has already become a problem for you or someone you care about, help is available. abb7 strongly encourages any player who is struggling to reach out — both to our own support team and to independent professional support organisations. Below are the primary channels for getting help: